Introduction

Dr. Babak Clinic is committed to protecting the privacy and confidentiality of personal and health information entrusted to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal data when you interact with our website, book appointments, receive consultations, or use our services.

Scope of This Policy

This policy applies to individuals who:

• Visit the Dr. Babak Clinic website
• Submit inquiries or contact forms
• Book or attend medical consultations
• Purchase products or services through the clinic

Information We Collect

We collect personal and health information only when necessary and only to the extent required to provide medical care or operate our services responsibly.

Personal information may include name, contact details, date of birth, appointment records, and billing information.

Health information may include medical history, symptoms, lifestyle information, laboratory results provided by you, and consultation notes.

Technical information such as IP address or browser type may be collected to improve website performance and security.

How We Use Your Information

Your information is used solely for lawful and legitimate purposes, including:

• Providing medical consultations and clinical guidance
• Managing appointments and patient communication
• Supporting administrative and operational processes
• Complying with legal and regulatory obligations

Medical and health data is never used for advertising or promotional purposes without explicit consent.

Emirates ID Information

In some cases, Dr. Babak Clinic may request your Emirates ID to verify identity, process insurance-related matters, or meet regulatory requirements in the United Arab Emirates.

We collect Emirates ID information only when necessary and only for medical, administrative, or legal purposes. Your Emirates ID is never used for marketing or non-medical activities.

By providing your Emirates ID details, you consent to their use for the purposes described above. Access to this information is limited to authorized personnel and relevant authorities where required by law.

Your Emirates ID data is handled securely and in accordance with UAE data protection and healthcare regulations.

Legal Basis for Processing

Personal and sensitive data is processed only when required for medical care, clinic operations, legal compliance, or when valid consent has been provided.

Data Protection and Security

Dr. Babak Clinic applies appropriate technical and organizational safeguards to protect personal and medical information from unauthorized access, loss, misuse, or disclosure.

Data Sharing and Disclosure

We do not sell or rent personal data. Information may be shared only when necessary for medical care, legal compliance, or with your consent.

International Data Transfers

If personal data is transferred outside the UAE, such transfers will occur only in compliance with applicable laws and with appropriate safeguards in place.

Data Retention

Personal and medical data is retained only for the duration required by medical, legal, or regulatory obligations.

Your Rights

Subject to applicable laws, you may request access to, correction of, or deletion of your personal data, and withdraw consent where legally permitted.

Cookies and Website Technologies

The clinic website may use cookies to enhance functionality and user experience. Cookies do not collect medical information unless voluntarily provided through forms.

Policy Updates

This Privacy Policy may be updated periodically to reflect legal, operational, or technological changes. Updates will be published on this page.

Contact Information

For privacy-related inquiries, please contact: Dr. Babak Clinic Email: privacy@drbabak.clinic Address: Al Wasl Road, Vita Mall, Dubai, United Arab Emirates